Basics
What a session is
The helper sees everything and knows what they are doing. The person sees their own screen moving and cannot tell whether it matches.
- 01What a Remote Session Actually IsExplainerA plain description of what happens when somebody connects to your screen, and what they can do once they are there.
- 02Attended and Unattended: the Distinction That MattersExplainerWhether somebody is present at the far end changes everything about the risk, and the two are routinely conflated.
- 03The Trust Problem at the Centre of ItAnalysisThe person granting access cannot verify what is being done with it. Everything else in this subject follows from that.
- 04What the Person Being Helped Can and Cannot SeeReferenceA specific account of the other side of the session, because almost all advice is written for the person connecting.
- 05Remote Desktop, Remote Support and Screen SharingReferenceThree overlapping things with different purposes and different risks. Knowing which you are using changes how you use it.
- 06When Not to Use ItAnalysisRemote access is reached for reflexively. Several situations call for something else, and knowing them saves a great deal.